Bstking's Privacy Policy — Your Data Is Our Responsibility

Welcome to bstking's Privacy Policy. This policy applies to all users of the bstking.com website and mobile applications. We firmly believe that control over your personal information should remain in your hands.

When bstking collects your information, we always clearly state why that information is needed and how it will be used. Our Privacy Policy is designed in compliance with applicable laws of Bangladesh and international data protection standards.

By using the bstking platform, you are deemed to have read and accepted the terms of this Privacy Policy. If you have any questions about this policy, please contact our customer service team.

Bstking collects various types of information to enhance your experience and ensure a secure environment. The table below details the information collected:

We only collect information that is truly necessary to provide the service. Collecting unnecessary information is against bstking's principles.

Bstking uses your information for the following purposes. In each case, we follow the principle of using minimal information:

• Account Management: Creating your profile, verification, and ensuring secure login.
• Financial Transactions: Accepting deposits and processing withdrawals.
• Customer Service: Resolving your questions, complaints, and requests quickly and effectively.
• Fraud Prevention: Detecting unusual activity to keep your account secure.
• Promotional Communications: Sending information about new offers and bonuses with your consent.
• Legal Obligations: Meeting regulatory authority requirements.
• Service Improvement: Analyzing your usage patterns to improve the quality of the platform.

Bstking never sells your personal information. However, information may be shared with trusted partners in specific circumstances to provide services:

• Payment Provider: Necessary information is shared with mobile banking and banking institutions to complete financial transactions.
• Identity Verification Services: We work with accredited verification agencies to complete the KYC process.
• Technology Partners: We work with cybersecurity firms to ensure the security and performance of the site.
• Legal Authorities: Information may be provided to government and regulatory authorities as required by legal obligations or for investigation purposes.

Every third-party partner must comply with bstking's privacy standards. They cannot use your information elsewhere without our permission.

Cookies and similar tracking technologies are used on the bstking website and app to improve your experience. We use the following types of cookies:

• Essential Cookies: Essential for the site's core functionality, such as maintaining login sessions. Without these, the site may not work properly.
• Functionality Cookies: Used to remember your preferences such as language selection and theme settings.
• Analytics Cookies: Used to understand which parts of the site are most frequently visited, helping us improve our services.
• Security Cookies: Used to detect fraud and unusual activity.

You can control cookies at any time from your browser settings. However, if you disable essential cookies, some functionality of the site may be limited.

Bstking uses industry-leading security technology to protect your information. Our data protection measures include:

• 256-bit SSL Encryption: All data transmissions are carried out through encrypted channels.
• Two-Factor Authentication (2FA): The ability to add an additional layer of security to your account.
• Encrypted Storage: All sensitive data stored is kept in encrypted form.
• Regular Security Audits: Third-party cybersecurity experts regularly audit our systems.
• Access Control: Only authorized personnel may access your information.
• Real-Time Monitoring: Any unusual activity is detected immediately through our 24/7 system monitoring.

In the event of a data breach, we will notify affected users within 72 hours and take necessary protective measures.

Bstking does not retain your information beyond the necessary period. The retention period for different types of information is as follows:

• Account Information: While the account is active and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years as per legal requirements.
• Gaming History: While the account is active and for 2 years after closure.
• Communication Records: Customer service communications retained for up to 3 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Your information is securely deleted or fully anonymized after the specified retention period expires.

Bstking respects your data rights. You have the following rights over your information:

• Right to Know: You can find out what information we have collected about you.
• Right to Access: You can request a copy of your stored information.
• Right to Rectification: You may correct any information that is inaccurate or incomplete.
• Right to Erasure: You can request deletion of your information under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Portability: You can receive your information in a structured format.
• Right to Object: You can object to the use of your data for marketing purposes.

To exercise these rights, contact our customer service team. We will respond to your request within 30 working days.

As bstking is an international platform, in some cases your information may be stored or processed in other countries. In such cases, we ensure that:

• Applicable data protection laws in the relevant country are being complied with.
• Encryption is used during data transfer.
• The recipient country has security measures equivalent to or higher than our standards.
• Data transfer agreements include protective clauses.

Contact us to learn more about international data transfers.

Bstking is an 18+ platform. We do not collect any information from individuals under 18. If we learn that a minor has registered, then:

• The associated account will be closed immediately.
• All collected data will be securely deleted.
• All financial transactions will be cancelled.

If parents suspect their child is using bstking, please contact us.

Bstking may update this Privacy Policy as necessary. In case of significant changes, we will:

• We will send advance notice to your registered email.
• Notifications will be sent to the platform's notification section.
• You will be notified at least 7 days before changes take effect.
• The "Last Updated" date at the top of the page will change.

If you continue to use the platform after an update, you will be deemed to have accepted the new policy. If you do not agree with the new policy, the option to close your account will always remain available.